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How to buy

Making the right decision

When you’re purchasing capital equipment, you want to be sure you’re making the right decision. Here are some of the ways we can help.

1. Full documentation

To help you understand and compare options, we provide a comprehensive suite of product datasheets, containing full product descriptions, technical details and USPs. We also provide online product filters, industry pages and downloads to help you find the best match for your needs.

2. The personal touch

When you want to learn more, call or email us, and one of our expert representatives will be in touch to discuss your needs and help you understand the relative merits of available options. We will discuss your needs and preferences to better understand which of our solutions best matches the applications and capacities needed in your industry.

3. References

If you would like a reference from an existing client, or to discuss any aspect of best practice, we’ll be glad to help.

4. Finetuning

If you know the general solution you want, but are unsure of how it should be best configured for your operating conditions, we can help you understand the options through our representatives and our online CPQ (Configure, Price, Quote) tool.

5. Technical feasibility 

Once decided on the solution, our application engineers will work with our sales representatives to ensure parameters such as load distribution, stability and dimensions have been correctly calculated.

Together with you we create the perfect configuration. 

6. Easy, reliable completion and delivery

When you have decided exactly what you need, and placed an order, we start work immediately on ensuring your solution is delivered as soon as possible. Please note that, according to our terms and conditions, payment is required before delivery.

We work closely with you during this stage to ensure all calendars are aligned and you are ready to start as fast as possible.

7. The highest-quality aftercare and maintenance

Your sales representative can tell you about our available service programs. Hyva also provides regular (mandatory) inspections.

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